Help Center
Guides for setting up Stitch and getting the most out of messaging, calls, stories, and your account.
Getting started with Stitch
Create your account, find your way around the app, and send your first message and story.
Read guide →Account & sign-in
Sign in on phone and web, change your username, display name, email and password, and close your account.
Read guide →Chats & groups
Send, reply to, edit, and delete messages; use drafts, Note to Self, scheduled messages, reactions, polls, and group admin tools.
Read guide →Contacts & friend requests
Send a contact request by username or QR code, see what "Request Sent" means, and accept or decline incoming requests.
Read guide →Profile QR Codes
Find and share your QR code, copy your profile link, scan someone else's code, and understand what Reset QR Code does.
Read guide →Chat Lock
Hide chats behind your device Face ID, fingerprint, or passcode — or a passkey on the web — and learn what unlocking and resetting Chat Lock does.
Read guide →Voice & video calls
Start one-to-one and group calls, join an active group call from the banner, use in-call controls, and fix common issues.
Read guide →Stories
Post a story, see who viewed it, understand who can watch, and manage how long stories stay up.
Read guide →Stitch Plus
What Stitch Plus includes — ad removal, chat wallpapers, Chat Lock, and message translation — and how billing works.
Read guide →Message Translation
Translate a message in many supported languages with Stitch Plus, powered by Microsoft Translator.
Read guide →Privacy & safety
How Stitch protects your data, plus blocking, reporting, contact controls, and staying safe.
Read guide →Places
Search for businesses near you or in another city, view place profiles, and understand Google-backed place data.
Read guide →Places Business Account
Create and switch between multiple independent Places Business Accounts, invite members, and manage the places they own.
Read guide →Verify place ownership
Verify a business with phone or business-domain email one-time codes, and what happens without a public phone or website.
Read guide →Place photos & Street View
Tell owner, customer, Google, and Street View photos apart, upload your own, and report a photo.
Read guide →Reviews & ratings
Leave an honest review, understand average ratings, and report reviews that break the rules.
Read guide →Suggest an edit to a place
Correct outdated place details, and see how verified owners review, accept, or reject suggestions.
Read guide →Get directions to a place
Open turn-by-turn directions to any place in Apple Maps or Google Maps.
Read guide →Looking for a quick answer? The FAQ covers common questions, or you can reach a person directly.
Browse the FAQ →Contact support →