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How to Pin an Important Message on Stitch

How to pin the one message that matters in a chat or group, how unpinning works, and when it is the right tool.

What pinning is for

Every active conversation eventually buries something important — a meeting time, an address, a link, a decision everyone agreed on — under the messages that came after it. Pinning keeps one message fixed and visible at the top of a chat regardless of how much conversation happens afterward, so nobody has to scroll back through the whole history to find it again.

Stitch keeps this deliberately simple: one pinned message per conversation, not a whole pinned-messages archive. That constraint is intentional — a single, clearly visible pin stays useful; a long list of old pins tends to become just as cluttered as the chat it was meant to simplify.

How to pin a message

Pinning is currently available in the Stitch web app only, and only in group chats where you are an admin. The mobile apps show a pinned message at the top of the chat, but there is no Pin action in them yet.

  1. Open the group chat in the Stitch web app.
  2. Right-click the text message you want to pin.
  3. Choose Pin from the menu that appears.
  4. The message now stays visible at the top of the conversation for everyone in the group, on web and on mobile.

Unpinning and replacing a pin

To remove the current pin, right-click the pinned message and choose Unpin, or use the small close button on the pinned banner at the top of the chat. Both are admin-only, in the web app. If you pin a new message while one is already pinned, the new one simply replaces the old — there is no need to unpin first, since a conversation only ever has one active pin.

Who can pin, especially in groups

Pinning is group-admin-only. Regular members can see the pinned message but cannot set, change or remove it, and there is no pinning in one-to-one chats. Only plain text messages can be pinned — the option is not offered on photos, videos, files, voice notes, GIFs or polls.

Because only admins can change the pin, treat it as something the group's admins maintain. If a pin is outdated or wrong, ask an admin to replace it — pinning a new message automatically replaces the old one. See our guide on organizing group chats for how admin roles work.

Common scenarios where pinning helps

A trip-planning group is a good example of pinning at its most useful: early on, someone proposes a date, the group debates it for thirty messages, and eventually settles on a final answer. Pinning that final message means anyone who checks the chat a week later — including someone who was not actively following the debate — sees the answer immediately instead of having to reconstruct it from scroll history.

The same pattern applies to a work or project group sharing a recurring link (a shared document, a meeting room link, a form people need to fill out more than once), or a household group pinning something practical like a Wi-Fi password or a recurring bill split. In each case, the value of pinning comes from the same thing: information that gets asked about repeatedly is better fixed in place than re-typed or re-searched-for every time.

Pinning versus other ways of keeping track of things

Pinning is deliberately narrow — one message, visible to everyone in that specific conversation. It is not the right tool for information you need across multiple chats or want to keep permanently regardless of what happens in that conversation later; for that, Note to Self works better as a personal reference that is not tied to any one group's pin slot and is not overwritten by whatever the group decides to pin next.

Drafts solve a different problem again — an unsent message waiting to be finished — while pinning is about a message that has already been sent and should stay visible. Used together, these three tools cover most of what people actually need from a chat app's memory: pin what the group needs to see, draft what you have not sent yet, and use Note to Self for what only you need to keep.

When pinning is the right tool

  • A meeting time, address, or logistics detail that the whole group needs to reference more than once.
  • The final answer after a long back-and-forth discussion, so newcomers to the conversation do not have to read the whole thread.
  • A link that matters more than the messages around it — a shared document, a form, or a payment link.
  • A recurring practical detail (a Wi-Fi password, a shared account note) that would otherwise get asked about repeatedly.
  • Not a substitute for organizing information that needs to persist long-term outside the chat — a pin is one message, easily replaced, not a permanent record.